Driver Communication & Delivery Instructions
Hi, you may contact the assigned driver directly by visiting our tracking page at https://www.uparcel.sg/track to obtain their contact details.
Related Articles
Driver Matching
Could you help me assign a driver for my delivery? Hi, we apologise for the delay in driver assignment. We’re currently matching your order with an available driver and will assign one as soon as possible. Please let us know if your delivery is ...
Tracking & Delivery Status
How do I contact my delivery agent? To contact an agent or track the status of your parcel, you can proceed to click on www.uparcel.sg/track. You will be able to see the agent's information if you wish to contact them. What does each status mean? If ...
Driver Cancelled Job
Why was the job cancelled? Hi, we apologise for the inconvenience. The job has been released back into the system and is being reassigned to another available driver. We will continue to monitor it closely. Thank you for your patience.
How should I pack my items for delivery?
Pack Normal Items: As the sender, you are responsible for providing your own envelope, bag, or packaging for the items. uParcel does not provide packaging materials. Pack Frozen Items: Use appropriate packaging to maintain the item’s condition during ...
How do I register as a uParcel Freelance Delivery Driver or Agent?
To sign up as an agent, please download the uParcel app on your mobile device. Please follow the steps below: 1) Download our uParcel mobile app 2) Tap on Create New to sign up 3) Log in to account 4) Complete your profile and quiz to get verified ...