Finding Delivery Information

• Related Articles

• Delivery Timings Information

  What services do you offer? 1 Hour Rush / Night Delivery It is available 24/7. Delivers would be completed 1 hour after pickup. However, do note that night surcharges are applicable for pickups made between 11pm and 7am. 3 Hour Express The last ...

• Delivery / Pickup Scheduling

  Hi can i reschedule delivery/pickup date? Hi, thank you for your request. We’ve noted your delivery/pickup change and are currently processing it. We will update you once it has been confirmed. Please note that changes are subject to availability. If ...

• Tracking & Delivery Status

  How do I contact my delivery agent? To contact an agent or track the status of your parcel, you can proceed to click on www.uparcel.sg/track. You will be able to see the agent's information if you wish to contact them. What does each status mean? If ...

• Pick Up Information

  Will the items be picked up? Yes, a driver will be sent to the pickup location based on the information provided once the booking has been confirmed.

• Driver Communication & Delivery Instructions

  Could you inform the driver to handle the items this way? Hi, you may contact the assigned driver directly by visiting our tracking page at https://www.uparcel.sg/track to obtain their contact details. You can then inform the driver of your preferred ...