Delivery Agent Instant Pay Inquiry
What is the maximum amount I can withdraw?
You can request a maximum of $1000 per day.
I can't find 'My Earnings' on the app, how do I check my
earnings?
We have updated and moved 'My Earnings' in 'Agent Wallet'.
You can view your earnings by clicking my Agent Wallet > My Earnings tab.
How much can I request an instant payout?
You can request as low as $2 and a maximum of $1000 a day. Do
take note that, there is a transaction fee of $1 for every instant pay request.
If my account gets blocked, can I request an instant
payout?
Your request will be unsuccessful if your account gets
blocked.
If I have ongoing claims under investigation, am I able
to request a payout?
Your request will be unsuccessful if your account is under
ongoing claims investigation.
If I have a pending instant pay request, can I request
another payout?
No, you can only request 1 instant payout per day. If you
have a pending request, you won't be able to request another payout.
Will job amendments be included under the Agent Wallet?
Yes. If there is any job amendments reported by the customer
and it have been approved, they will be shown and listed as a transaction. This
will be included in your Agent Wallet.
What are the dates that I can't request for instant pay?
You won't be able to request a payout on this locked period
dates: 29th – 1st every month.
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