Where can I find my delivery invoice?
Invoice Request
For normal (non-corporate) customers, invoices will be emailed to you once the delivery has been completed.
Check the email account registered with your UParcel account
If you cannot find the email, please check your spam folder
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Where can I find my delivery receipt?
Receipt Request A receipt will be emailed to you once the delivery has been completed. Check the email account registered with your UParcel account If you cannot find the email, please check your spam folder
How can I calculate the estimated delivery price?
You can easily check the estimated delivery price using uParcel’s Rates Calculator here: https://www.uparcel.sg/rates#:~:text=Learn%20More-,Rates%0ACalculator,-Delivery%20Type
Does uParcel provide CPF contributions for uParcel delivery agents?
CPF Policy uParcel provides CPF Contribution to all our Delivery Agents. If you were born before 1995: you can choose to opt out and not to contribute to CPF for your deliveries, unless you have opted in to CPF contributions. For those who did not ...
How should I pack my items for delivery?
Pack Normal Items: As the sender, you are responsible for providing your own envelope, bag, or packaging for the items. uParcel does not provide packaging materials. Pack Frozen Items: Use appropriate packaging to maintain the item’s condition during ...
What should I do if the delivery address is wrong or is stuck at the entrance?
Incorrect Delivery Address or Stuck at the Entrance If you are stuck at the entrance or encounter an invalid or unrecognized delivery address, you will need to contact the recipient to verify address. Please call or message the recipient or the ...