What should I do if an item is out of stock or unavailable?

What should I do if an item is out of stock or unavailable?

Please cancel the pickup by selecting 'Parcel not ready for pickup - Take photo of the parcel or location' and then indicate "Item is out of stock" in the remarks and submit a photo of the shop or the message from seller informing that item is out of stock.
  1. Please Go to My Jobs from the bottom menu bar and Tap on Cancel Job. (You can only cancel jobs that have not been updated to Item Picked up)
  2. Select your reason for cancelling and tap Submit. If you have chosen a reason tagged with "Take a photo of the parcel or location", please do so as proof to support your cancellation.
Reasons for Cancellations:
  1. Arrived on time, parcel not ready (take photo of the parcel or location)
  2. Arrived - Parcel size underdeclared and unable to deliver (take photo of the parcel and location)
  3. Arrived but seller closed (take photo of the location)

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