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Finding Delivery Information
Where can I find proof of my deliveries? For information retrieval enquiries, please send an email to express@uparcel.sg.
Delivery Timings Information
What services do you offer? 1 Hour Rush / Night Delivery It is available 24/7. Delivers would be completed 1 hour after pickup. However, do note that night surcharges are applicable for pickups made between 11pm and 7am. 3 Hour Express The last ...
Delivery / Pickup Scheduling
Hi can i reschedule delivery/pickup date? Hi, thank you for your request. We’ve noted your delivery/pickup change and are currently processing it. We will update you once it has been confirmed. Please note that changes are subject to availability. If ...
Delayed Deliveries & Pickups
Why is my parcel delayed? Hi, we sincerely apologise for the delay in your delivery. You may contact the driver directly for the most updated delivery status. If your items have been affected due to the delay, please reach out to us via email to ...
Tracking & Delivery Status
How do I contact my delivery agent? To contact an agent or track the status of your parcel, you can proceed to click on www.uparcel.sg/track. You will be able to see the agent's information if you wish to contact them. What does each status mean? If ...