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Why is my fleet driver’s registration status still ‘Pending’?
If your fleet driver’s registration status shows “Pending” even after submitting the application, it could still be waiting for internal approval.
How to update Email Address?
Update Email Address To update your email address, please send a request to express@uparcel.sg from the email registered with uParcel.
Pending Acceptance
What does ‘Pending Acceptance’ status mean? “Pending Acceptance” means your job has not yet been accepted because there are currently no delivery agents within your vicinity to take the booking. uParcel is a delivery booking system, and not all ...
Tracking & Delivery Status
How do I contact my delivery agent? To contact an agent or track the status of your parcel, you can proceed to click on www.uparcel.sg/track. You will be able to see the agent's information if you wish to contact them. What does each status mean? If ...
Incorrect Delivery Status
Why is my delivery status shown as delivered but I did not receive my parcel? So sorry for the mix-up; we are currently investigating the issue. Please provide your tracking number in the meantime so we can look into this matter more thoroughly.