How do I update my bank account details?
Update Bank Account Details
Please send in an official email to
express@uparcel.sg with your bank statement heading as proof.
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How to update Email Address?
Update Email Address To update your email address, please send a request to express@uparcel.sg from the email registered with uParcel.
How can I check my CPF payment details?
If you would like to check on your CPF payment matters (e.g. deductions from salary, when CPF is credited, or CPF payment status), please contact our Finance team at finance@uparcel.sg. They will be able to assist you directly with details such as: ...
How do I register a customer account with uParcel?
To use uParcel’s delivery service, you will need to register for a customer account before making delivery requests. Steps to Register: Go to www.uparcel.sg or download the uParcel mobile app. Register an account using your details. Activate your ...
How do I register a corporate account with uParcel?
To request a corporate account or create sub-accounts for your company, and receive monthly invoicing, you will need to create a free customer account first. Steps to Register: First, create a free customer account at www.uparcel.sg or on the mobile ...
How can I request for a refund?
General Refunds: All refunds will be automatically processed to your e-wallet. If you prefer the refund to go to your credit card or bank account, please send a formal request to express@uparcel.sg. Our Finance team will process your refund once the ...