How to update Email Address?

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• What should I do if the delivery address is wrong or is stuck at the entrance?

  Incorrect Delivery Address or Stuck at the Entrance If you are stuck at the entrance or encounter an invalid or unrecognized delivery address, you will need to contact the recipient to verify address. Please call or message the recipient or the ...

• How do I update my bank account details?

  Update Bank Account Details Please send in an official email to express@uparcel.sg with your bank statement heading as proof.

• Updating Address

  Can you help me change my address? Hi, thank you for your message. We’ve received your request and will assist accordingly. If you have not already done so, please provide the relevant details, including: Tracking number Original delivery/pickup ...

• Status Update Questions

  How will I know when my parcel is delivered? When the package is delivered, you will be notified via email. Will we be notified if no driver accepts our booking? uParcel staff will closely monitor your booking. If no driver accepts the job, you will ...

• Are charges per parcel or per address?

  You may refer to our fixed rates at www.uparcel.sg/rates for more details. Our rates are based per parcel.