How to update Email Address?

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• What should I do if the delivery address is wrong or is stuck at the entrance?

  Incorrect Delivery Address or Stuck at the Entrance If you are stuck at the entrance or encounter an invalid or unrecognized delivery address, you will need to contact the recipient to verify address. Please call or message the recipient or the ...

• How do I update my bank account details?

  Update Bank Account Details Please send in an official email to express@uparcel.sg with your bank statement heading as proof.

• Are charges per parcel or per address?

  You may refer to our fixed rates at www.uparcel.sg/rates for more details. Our rates are based per parcel.

• Where can I find my delivery invoice?

  Invoice Request For normal (non-corporate) customers, invoices will be emailed to you once the delivery has been completed. Check the email account registered with your UParcel account If you cannot find the email, please check your spam folder

• Where can I find my delivery receipt?

  Receipt Request A receipt will be emailed to you once the delivery has been completed. Check the email account registered with your UParcel account If you cannot find the email, please check your spam folder