Book Delivery on IMS

Book Delivery on IMS

How do I book a delivery directly on my IMS if my account is not linked to any marketplace?

Go to Outbound Orders, click Add Order, select inventory by name/SKU, set the withdrawal quantity, fill in the recipient address or choose from your address book, then select delivery type and time/date. Please watch this tutorial here to learn how to create an Outbound Order . 
​

    • Related Articles

    • Inventory Management System

      Can I use just any file to bulk upload my products? No. You will need to use the specific Sample File template. This ensures that the fields and formats can be correctly read (e.g. SKU, product name, quantity, category). Files that do not follow the ...

    • Top Up Stocks for Existing Products In My Inventory

      How do I top up stocks for existing products in my inventory? You can top up stocks in two ways. Method 1: Top up individual products – Go to Inbound Orders, click Create Shipment, enter vendor name and estimated delivery date, select inventory by ...

    • Delivery Agent Operations & Delivery

      What happens if there is a wrong address provided? If you have arrived at the wrong Pickup address provided by the customer, there is a 50% cancellation fee, capped at a maximum of $10. If you have arrived or en-route to a wrong Delivery address ...

    • Link Marketplace to IMS

      My products are already listed on Shopee, Lazada, and/or Shopify. How do I link my marketplace accounts to uParcel IMS? Will my listed products be imported into IMS? Yes, your listed products will be imported into IMS once the marketplaces are ...

    • Customers Operations & Delivery

      What If The Status Of The Parcel Shows That It Is 'undelivered', Will There Be Another Delivery? If the parcel is undelivered, our delivery agents will make another attempt within the next 3 working days. What if my parcel is lost? All our delivery ...