I am a customer under Corporate Account, how do I add multiple users?
After your corporate account has been approved, you can add sub accounts for your users under your customer portal> left menu > "Sub Account User".
After the Sub Account is created, they will receive any email with their log-in details. If they did not receive any emails, they could also click on 'Forgot Password' under the log-in page to reset their password.
Do note that sub account cannot use the main account's email and password to log-in. They would need to log-in under their created email and password.
Example: I have created 4 sub account users : One for each of the following departments - HR Dept, Finance Dept, Operations Dept, Admin Dept. The 4 departments will not be able to view the delivery activities of each other. Only the main account will be able to view all the delivery activities of all the 4 departments. The sub-account users can only see the delivery bookings made under their own account and not the other departments or the main account. Invoices issued will be separated for all the sub-accounts and main accounts. In this example, there will be 5 invoices (4 sub-accounts + 1 main account)
How To Create A Sub-account For Corporate Users?
The Sub-Account feature is currently only available to approved Corporate users only. After you have logged into your portal, on the left menu panel, click on 'Sub Account Users > Add Sub Account.
After the Sub Account is created, they will receive any email with their log-in details. If they did not receive any emails, they could also click on 'Forgot Password' under the log-in page to reset their password.
Do note that sub account cannot use the main account's email and password to log-in. They would need to log-in under their created email and password.
Example: I have created 4 sub account users : One for each of the following departments - HR Dept, Finance Dept, Operations Dept, Admin Dept. The 4 departments will not be able to view the delivery activities of each other. Only the main account will be able to view all the delivery activities of all the 4 departments. The sub-account users can only see the delivery bookings made under their own account and not the other departments or the main account. Invoices issued will be separated for all the sub-accounts and main accounts. In this example, there will be 5 invoices (4 sub-accounts + 1 main account)
How Do I Apply For A Corporate Account And Request Monthly Postpaid Billing?
The monthly postpaid billing option is available for corporate customers only. We will invoice you at the end of the month for all the delivery jobs requested. To apply for a Corporate Account, please log into your account and click on 'Corporate Account Request'. Please note that the Corporate Account requires a minimum of 10 Deliveries/per month. If the minimum is not met, there will be a $10 admin fee charge per month. To know more details, please email
express@uparcel.sg.