Delayed Deliveries & Pickups

Delayed Deliveries & Pickups

Why is my parcel delayed?

Hi, we sincerely apologise for the delay in your delivery.

You may contact the driver directly for the most updated delivery status. If your items have been affected due to the delay, please reach out to us via email to lodge a formal complaint, and our team will assist you further. Thank you for your cooperation.


Why is my parcel late for pick up?

Hi, we apologise for the inconvenience caused regarding the pickup.

You may contact the assigned driver directly for updates on the pickup timing. If the delay has caused any issues, please feel free to email us and we will look into the matter for you. Thank you for your patience.

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